Our vision, mission and values guide how we choose people, run projects and measure success. Here is what each one means in practice, and the evidence you can hold us to.
Our vision
To be the most trusted global SAP transformation partner, delivering measurable business outcomes through deep expertise, relentless innovation and an unwavering commitment to client success in every market we serve.
Our mission
To help organisations unlock the full potential of SAP through end-to-end transformation services, our own innovation and a boutique delivery model that puts client outcomes above everything else.
Six values, and what they mean for you
Values only matter if you can see them in the work. Choose a value to see what it means in practice and the proof behind it.
Client First
Every decision starts with one question: what creates the most value for our client?
What you see from us
- 95% client retention
- A dedicated project manager for every AMS client
Integrity
Transparent pricing, honest timelines and no compromise on delivery quality.
What you see from us
- ISO 9001 certified quality
- ISO 27001 certified information security
- An INK quality gate at every SAP Activate phase
Innovation
Our own tools, AI-powered solutions and continuous investment in the SAP ecosystem.
What you see from us
- 8+ INK apps certified on the SAP Store
- 20+ SAP proofs of concept
- AI agents for SAP
People Excellence
70% certified consultants, continuous upskilling, and the right people for each engagement.
What you see from us
- 350+ professionals, 70% SAP-certified
- 200+ HCM consultants
- 20+ Chartered Accountants in finance
Agility
Boutique responsiveness and no bureaucracy. Decisions are made fast and people are deployed faster.
What you see from us
- People deployed in under 2 weeks
- Shortlists in 48 to 72 hours
Outcome Driven
We measure success by your KPIs, not go-live dates. Return on investment is our north star.
What you see from us
- Users adopt SAP 3× faster than the industry average
- 98% P1 SLA compliance in iCare AMS
- Zero failed HR transformations in 12 years
We are not here just to go live. We are here to go far, together with you and SAP.
Our promise to every client
- Senior SAP experts on your project, not junior staff
- Transparent pricing and honest timelines
- Success measured by your KPIs, not by go-live dates
- Fast decisions, without bureaucracy
- Support and improvement after go-live
- The right people for each engagement
More about INK
Work with a partner that shares your goals
Tell us what success looks like for you. We’ll show how we would measure it, and deliver it.