Retailers and consumer brands sell through stores, online and distributors, and each channel needs the right stock at the right price. We connect buying, distribution, stores and online sales on SAP, so you can see what sells and keep it in stock.
Plan to checkout
buying, stock, stores and online on one SAP system
Every channel
store, online and distributor sales in one view
Rapid-Start for retail
GROW with SAP with retail processes pre-configured
One partner
SAP, integration and INK apps under one team
Your business, supplier to shopper
Choose any point in the business to see the problems we solve, the SAP solutions we use and the INK services behind them. Add the ones that matter to your plan.
Plan demand
The problem
- Some stores run out while others sit on excess stock
- Forecasts built in spreadsheets by each buyer
What we deliver
- One demand plan by product, store and channel
- Promotions and seasons built into the forecast
- Monthly sales and operations planning
- SAP IBP
- S/4HANA
INK services: Supply Chain Planning & Logistics
Buy
The problem
- Purchase orders raised outside agreed supplier terms
- Supplier costs and lead times hard to compare
What we deliver
- Supplier sourcing and contracts on SAP
- Purchasing control with approvals
- Clean product and supplier data
- SAP Ariba
- S/4HANA Sourcing and Procurement
- SAP Master Data Governance
INK services: Procurement & Spend · Master Data Governance
Distribute
The problem
- Stock is not where the system says it is
- Store deliveries planned by phone and email
What we deliver
- Warehouse management for the distribution centre
- Store replenishment based on sales and stock
- Delivery planning to stores and customers
- SAP EWM
- SAP TM
- S/4HANA
INK services: Supply Chain Planning & Logistics
Store & shelf
The problem
- Shelves empty while the back room is full
- Each store runs its own processes
What we deliver
- Standard store processes on GROW with SAP
- Store stock and replenishment visible in SAP
- Retail processes, reports and roles pre-configured with our Rapid-Start package
- GROW with SAP
- SAP Cloud ERP
INK services: Industry Rapid-Start Packages · GROW with SAP
Online store
The problem
- Online stock and prices differ from the stores
- Web orders keyed into the ERP by hand
What we deliver
- Online store connected to SAP stock, prices and orders
- One product catalogue for every channel
- Orders flow straight to fulfilment
- SAP Commerce Cloud
- SAP Integration Suite
INK services: Customer Experience · Integration & APIs
Marketing
The problem
- Promotions run without knowing if they made money
- The same message sent to every customer
What we deliver
- Personalised campaigns based on what customers buy
- Promotion results measured against sales and margin
- SAP Emarsys
- SAP Analytics Cloud
INK services: Customer Experience · Data & Analytics
Sales & margin
The problem
- Sell-out from stores and distributors arrives late
- Margin by product and channel known only at month-end
What we deliver
- One view of sell-in and sell-out across channels
- Sell-through, margin and channel profitability dashboards
- Store and channel results in finance without re-keying
- SAP Analytics Cloud
- SAP Business Data Cloud
- S/4HANA Finance
INK services: Data & Analytics · Finance & People Intelligence
Store teams
The problem
- Store rosters built by hand every week
- Area manager travel claims on paper
What we deliver
- Shift rostering matched to store opening hours
- Travel and expense claims on SAP
- HR for store and head-office staff
- INK Shift Rostering app
- INK Travel & Expense app
- SAP SuccessFactors
INK services: Shift Rostering app · Travel & Expense app · SAP SuccessFactors & HCM
Services for Consumer Products & Retail
Customer Experience
Online sales with Commerce and personalised marketing with Emarsys.
Learn more →Supply Chain Planning & Logistics
Demand planning and store replenishment.
Learn more →Data & Analytics
Sell-through, margin and channel profitability.
Learn more →Procurement & Spend
Supplier sourcing and purchasing control.
Learn more →Industry Rapid-Start Packages
Pre-configured GROW with SAP processes for retail and FMCG.
Learn more →INK apps for Consumer Products & Retail
Shift Rostering & Workforce Optimization
40% less planning effort
See the app →Unified Travel & Expense
90% less manual processing
See the app →Also available for every industry: GROW with SAP · RISE with SAP · ECC to S/4HANA migration · Finance · SuccessFactors & HCM · Payroll · Health Check 360° · iCare AMS · Change & Adoption · Local tax & e-invoicing · Talent Solutions
Before and after
Retail today
- Forecasts in spreadsheets, store by store
- Online and store stock out of step
- Promotions run without measuring margin
- Sell-out data arrives late
Retail with INK and SAP
- One demand plan by product, store and channel
- One stock and price view for every channel
- Promotions measured against sales and margin
- Sell-through and margin in one view
Talk to an expert about retail
Tell us how you buy, stock and sell today. We’ll show where SAP makes the biggest difference first.
Frequently asked questions
Can you connect our online store to SAP?
Yes. We connect SAP Commerce Cloud or your current online store to SAP, so stock, prices and orders are the same in every channel.
How do you reduce stock-outs and excess stock?
With demand planning in SAP IBP by product, store and channel, and store replenishment based on actual sales and stock.
Can we measure whether promotions made money?
Yes. We measure promotion results against sales and margin in SAP Analytics Cloud, and use SAP Emarsys for personalised campaigns.
Do you have a Rapid-Start package for retail?
Yes. We offer pre-configured GROW with SAP processes for retail, so you start from an industry-fit system rather than a blank one.