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About Us

Your end-to-end business transformation partner on SAP

Professionals in a conference room discussion

INK Business Solutions has helped organisations run better on SAP since 2014. We work as a co-innovator: we study how your business really runs, redesign the process with your people, then build it on SAP. After go-live we stay to support it, improve it and supply the talent you need, so adoption keeps growing long after the project ends.

2014

established

350+

professionals, 70% SAP-certified

110+

clients, public and private sector

210+

projects delivered

5

countries

95%

client retention

Scale alone doesn’t win markets. Precision and partnership do.

One partner for the whole journey

One partner from process design to support. Choose a stage to see what we do there.

Advise

Process discovery, fit-to-standard, roadmaps and health checks, before you commit to a design.

  • 20+ SAP proofs of concept
  • Health Check 360°

Implement

SAP S/4HANA, GROW and RISE with SAP, SuccessFactors and finance, delivered on SAP Activate with an INK quality gate at every phase.

  • 200+ HCM consultants
  • 100% success rate in HR transformations
  • 20+ Chartered Accountants in finance

Build & innovate

Clean-core extensions on SAP BTP, AI agents and our own apps, certified on the SAP Store.

  • 8+ INK apps on the SAP Store
  • Co-Innovation Lab

Run & support

iCare AMS from L1 to L3, with SLA-driven resolution, release management and Basis operations.

  • 130+ AMS specialists
  • 98% P1 SLA compliance
  • 24×7 support

Staff

SAP and technology consultants for your projects and support teams, from the same bench that delivers our own projects.

  • 800+ resources deployed
  • 30+ technical recruiters
  • Shortlists in 48 to 72 hours

What makes us different

Boutique precision

You work with senior SAP experts, not junior staff.

Proven

Zero failed HR transformations in 12 years.

Speed to value

People deployed in under 2 weeks. Projects delivered on time.

Owned IP

8+ INK apps certified on the SAP Store, built on SAP BTP.

Clients see the result: 95% of them stay with us, and their users adopt SAP 3× faster than the industry average.

The people behind the work

  • 200+HCM consultants
  • 130+AMS specialists
  • 20+Chartered Accountants in finance
  • 30+technical recruiters
  • 70%SAP-certified
  • 800+resources deployed

Close to you, in five countries

Teams in the Middle East, Africa and the Americas, backed by global delivery from India.

Recognised by SAP, certified for quality

  • SAP Gold Partner
  • SAP Recognized Expertise: HCM
  • SAP Recognized Expertise: S/4HANA
  • Preferred HCM Partner globally
  • SAP CAS Partner
  • ISO 9001
  • ISO 27001

Early SAP Cloud Partner

A pioneer in SAP cloud adoption.

Highest advice-to-adoption rate

From implementation through the adoption journey.

20+ SAP proofs of concept

A preferred proof-of-concept vendor.

What we stand for

Our vision: to be the most trusted global SAP transformation partner, delivering measurable business outcomes for our clients in every market we serve.

  • Client FirstEvery decision starts with what creates the most value for you.
  • IntegrityTransparent pricing, honest timelines, no compromise on quality.
  • InnovationOur own tools and AI solutions, and steady investment in SAP.
  • People ExcellenceCertified consultants and continuous upskilling.
  • AgilityBoutique responsiveness, fast decisions, faster deployment.
  • Outcome DrivenWe measure success by your KPIs, not go-live dates.

Partners we deliver with: WikiWorks for UKG, Avaali for OpenText and Velocious, and SAP.

Get to know us

Let’s talk about your SAP plans

A 30-minute call with a senior consultant about your landscape, challenges and priorities. No pitch, just listening.

Our journey · 2014 to today

From INK IT Solutions to INK Business Solutions

12 years.
One road.

From a small team in Australia to a global SAP Gold Partner. Press play, use the arrows, or drag along the road.

  1. The INK IT Solutions founding team in 2014

    2014

    Where it began

    • INK IT Solutions is founded in Australia on a shared vision.
    • The aim: a workplace that feels like a second home, where the team enjoys its work and the daily grind is productive.

    Australia

  2. The INK team celebrating together in 2015

    2015–16

    Going global

    • 2015: our first Global Delivery Centre opens in India, so we can deliver both onshore and offshore.
    • 2016: operations expand to the UAE, with customers who are still our trusted partners today.

    IndiaUAE

  3. INK team dinner in 2017

    2017

    Human Experience

    • We build onshore and offshore teams with the strength and skills to deliver SAP HXM to customers in many countries.
    • The INK spirit stays the same: “us”, not “them”.
  4. INK at an SAP SuccessFactors event in 2018

    2018

    Customer Experience

    • We add Customer Experience (CX) to our practice.
    • More consultants on site in Australia, backed by the Global Delivery Centre.
    • A second Global Delivery Centre opens in India for our growing customer base.
  5. INK team lunch in 2019

    2019

    Partnering with SAP

    • INK becomes an SAP partner, and then an SAP resell partner.
    • CX and HX are our guiding principles, with robotic process automation and early AI capabilities.

    SAP partnerSAP resell partner

  6. INK team meeting online in 2020

    2020

    A year of milestones

    • INK becomes an Oracle partner, with a strong PeopleSoft HCM practice.
    • We launch SAP pre-packaged solutions for CX and start building S/4HANA implementation and migration capability.
    • Strategic partnerships with system integrators widen what we can deliver.

    Oracle partner

  7. INK leaders receiving the SAP Gold Partner certificate in 2021

    2021

    SAP Gold Partner

    • INK becomes an SAP Gold Partner.
    • Operations open in Singapore and South Africa, and a strategic collaboration with an industry leader to implement S/4HANA.
    • We implement Australian Payroll for a prestigious Australian university.

    SingaporeSouth Africa SAP Gold Partner

  8. The INK team at an SAP event in 2022

    2022

    A year of growth

    • Our Global Delivery Centre in Kuala Lumpur, Malaysia opens, with a near-shore focus on CX.
    • We win major SAP CX support contracts in Australia and New Zealand.
    • SAP HXM projects continue across the globe, and our work in the US begins.

    MalaysiaUSA

  9. INK team celebration in 2023

    2023

    Redefining INK

    • We restructure our leadership team and appoint Pranay Mishra as Chief Sales Officer and Head of Customer Success.
    • Our global workforce almost doubles, to over 250 people.
    • INK becomes an SAP PCoE Partner and achieves SAP Direct Vendor status.

    SAP PCoE PartnerSAP Direct Vendor

  10. The INK team celebrating ten years in 2024

    2024

    Ten years of INK

    • We celebrate ten years together.
    • Our focus: S/4HANA Public Cloud capability and a stronger SAP BTP practice.
    • We run proofs of concept with AI and blockchain.
  11. INK receiving the SAP Partner Maturity Index Award in 2025

    2025

    Recognised by SAP

    • At SAP’s celebration of top partners in Australia and New Zealand, INK wins the Partner Maturity Index Award.
    • INK is certified to ISO 27001 for information security.

    Partner Maturity Index AwardISO 27001

  12. INK leaders with an SAP award in 2026

    2026

    Awards, impact and a new name

    • INK wins SAP’s Corporate Deal of the Year for the TTI RISE with SAP transformation, and the Pipeline Award.
    • We contribute to the global panel at SAP GTM KOM Singapore.
    • Pranay Mishra is appointed Global CEO and Member of the Board of Directors.
    • INK IT Solutions becomes INK Business Solutions.

    SAP Corporate Deal of the YearPipeline Award

INK IT SolutionsINK Business Solutions

And our journey continues.

Be part of the next chapter

Not sure where to start?

Spend one day with us mapping a single process. You keep the map, whatever you decide next.