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About Us

Why clients choose INK, and stay

Consultant reviewing plans with clients

Choosing an SAP partner is a big decision. Here is what our clients get, the proof behind it, and simple ways to try working with us before you commit.

95%

client retention

3×

faster user adoption than the industry average

100%

success rate in HR transformations, 12 years

98%

P1 SLA compliance in iCare AMS

Scale alone doesn’t win markets. Precision and partnership do.

What matters most to you?

Every buyer of SAP services worries about something different. Choose yours to see our answer, and the proof behind it.

“Will this project actually land?”

Lower delivery risk

Senior SAP experts run your project, on SAP Activate with an INK quality gate at the end of every phase. We bring experience from 210+ projects.

  • Zero failed HR transformations in 12 years
  • 100% on-time conversions
  • ISO 9001 certified

“How soon will we see results?”

Faster time to value

Industry Rapid-Start packages give you processes that are already set up, and our bench means the right people start when you need them.

  • Faster go-live with Rapid-Start packages
  • People deployed in under 2 weeks
  • Shortlists in 48 to 72 hours

“Will our people use the new system?”

Users who really use SAP

We design the process with your people, not for them, and we plan adoption, training and change from day one.

  • Users adopt SAP 3× faster than the industry average
  • Highest advice-to-adoption rate

“Who looks after us once the project ends?”

Support after go-live

The same company that built it. iCare AMS covers L1 to L3 support with SLA-driven resolution, and each SAP release is reviewed and adopted with you.

  • 98% P1 SLA compliance
  • 94% first response within 30 minutes
  • 24×7 support

“Do they really know our area?”

Deep expertise

Specialist teams, not generalists: HR transformation, finance run by Chartered Accountants, and SAP Recognized Expertise in HCM and S/4HANA.

  • 200+ HCM consultants
  • 20+ Chartered Accountants in finance
  • 70% SAP-certified

“Can they help us with AI and what comes next?”

Innovation you can use now

We build our own apps on SAP BTP, AI agents that work inside SAP, and prototypes with you in our Co-Innovation Lab.

  • 8+ INK apps on the SAP Store
  • 20+ SAP proofs of concept
  • Early SAP Cloud Partner

“Can we engage in the way that suits us?”

Flexible ways to work

Projects, fixed bids, managed support, a standing development team or consultants in your team, all from one bench.

  • 800+ resources deployed
  • 4 AMS engagement models
  • Development by monthly capacity or fixed bid

Results our clients measure

Trusted by 110+ clients across the public and private sector. See our clients

Recognised by SAP

  • SAP Gold Partner
  • SAP Recognized Expertise: HCM
  • SAP Recognized Expertise: S/4HANA
  • Preferred HCM Partner globally
  • SAP CAS Partner
  • ISO 9001
  • ISO 27001

Early SAP Cloud Partner

A pioneer in SAP cloud adoption.

Highest advice-to-adoption rate

From implementation through the adoption journey.

Preferred proof-of-concept vendor

20+ SAP proofs of concept delivered.

Start small, with no risk

You don’t have to commit to a big project to find out what working with us is like.

We are not here just to go live. We are here to go far, together with you and SAP.

See if we are the right partner for you

A 30-minute call with a senior consultant about your landscape, challenges and priorities. No pitch, just listening.

Frequently asked questions

What makes INK different from larger SAP partners?

Boutique precision: you work with senior SAP experts, not junior staff, and one team covers advice, implementation, support and talent.

How do you reduce project risk?

Senior experts on every project, SAP Activate with an INK quality gate at the end of every phase, and ISO 9001 certified quality. We have had zero failed HR transformations in 12 years.

Can we try working with you before a large project?

Yes. Start with a free Process Discovery Workshop, a Health Check 360°, a Co-Innovation Lab session or a single consultant.

Not sure where to start?

Spend one day with us mapping a single process. You keep the map, whatever you decide next.