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Accelerators

AI agents that do real work inside your SAP

Robotic hand meeting a human hand

Your teams spend hours every week looking things up in SAP, matching documents and chasing people. INK’s AI agents take on that routine work inside SAP Cloud ERP, S/4HANA and SuccessFactors. They use your SAP permissions, ask for approval when it matters, and log everything they do.

Inside SAP

agents that read and act on live SAP data

Any model

SAP Joule or the enterprise AI you already use

You stay in control

permissions, approvals and a full audit trail

Start small

one agent, one process, measured results

Example agents for SAP

Pick your area to see agents that fit it. Tick the ones you’d like to pilot, and we’ll come prepared.

INK to confirm which agents are ready-made and which are built to order

  • Finance

    Invoice matching agent

    Matches supplier invoices to purchase orders and goods receipts, posts clean matches and routes exceptions to the right person.

    Acts within limits
  • Finance

    Period-end close assistant

    Tracks close tasks, reminds owners, and flags what is blocking the close.

    Drafts for approval
  • Finance

    Collections agent

    Ranks overdue customers by risk and value, and drafts reminder emails for approval.

    Drafts for approval
  • Finance

    Cash and spend assistant

    Answers questions such as “what did we spend with this supplier this year?” straight from SAP.

    Answers
  • Procurement

    Supplier follow-up agent

    Chases missing order confirmations and late deliveries, and updates buyers.

    Acts within limits
  • Procurement

    Purchase request assistant

    Turns a plain-language request into a purchase requisition, checks budget, and sends it for approval.

    Drafts for approval
  • Sales & Service

    Order status agent

    Answers customer and sales-team questions on orders, deliveries and invoices, around the clock.

    Answers
  • Sales & Service

    Sales order entry agent

    Reads purchase orders that arrive by email and creates draft sales orders for review.

    Drafts for approval
  • Supply Chain

    Stock and availability assistant

    Tells planners and sales what is in stock, where, and when more is due.

    Answers
  • Supply Chain

    Maintenance request agent

    Creates maintenance notifications from a technician’s description or photo.

    Drafts for approval
  • HR

    HR policy and leave assistant

    Answers employee questions on leave balances and policies from SuccessFactors.

    Answers
  • HR

    Onboarding agent

    Tracks new-joiner tasks across HR, IT and facilities, and reminds each owner.

    Acts within limits

0 agents on your pilot shortlist

Three levels of autonomy

Every agent starts at the level you are comfortable with, and moves up only when the results prove it.

Answers

Reads SAP data and replies. Changes nothing.

Drafts for approval

Prepares the transaction. A person approves it.

Acts within limits

Completes routine cases within rules you set, and hands exceptions to a person.

From manual to autonomous: each process moves up one level at a time.
From manual to autonomous: each process moves up one level at a time.

How it connects

  1. Your peopleMicrosoft Teams, SAP Joule, web or mobile
  2. AI modelSAP Joule or your enterprise model
  3. INK agent layerMCP, permissions, approvals, audit log
  4. Your SAPSAP Cloud ERP, S/4HANA, SuccessFactors, through standard APIs

Built to be trusted

Your SAP permissions apply

Each agent works with the same role-based access as the person it serves. It cannot see or change more.

Human approval where it matters

You decide which actions an agent can complete and which need a person to approve.

Full audit trail

Every question, answer and action is logged, so you can see what each agent did and why.

Clean core

Agents use SAP’s standard APIs, so your SAP core stays clean and upgrades stay simpler.

Your choice of AI model

SAP Joule, or an enterprise model you already use, connected through the Model Context Protocol (MCP).

Run and improve

We monitor accuracy and cost, and tune each agent as your processes and SAP releases change.

From idea to agent in production

  1. Assess

    We review your processes, data and SAP landscape and rank AI use cases by value and effort.

    You get: a ranked use-case list

  2. Pilot

    We build one agent for one process in our Co-Innovation Lab and test it with your users.

    You get: measured results

  3. Scale

    We roll the agent out and add the next ones from your list.

    You get: agents in daily use

  4. Run

    We monitor, support and improve your agents after go-live.

    You get: agents that keep working

Find your first agent

Start with an AI readiness assessment, or tell us which process takes your team the most time.

Frequently asked questions

Do we need SAP Joule to use INK agents?

No. We deploy SAP Joule where it fits, and we can also connect an enterprise AI model you already use to SAP through the Model Context Protocol (MCP).

Which SAP systems do the agents work with?

SAP Cloud ERP (public and private edition), S/4HANA and SuccessFactors, through SAP's standard APIs.

Can an agent change data in SAP on its own?

Only if you allow it. Each agent can answer only, draft transactions for a person to approve, or complete routine cases within rules you set.

Is our data used to train AI models?

We use enterprise AI services and review the provider's data terms with you before anything goes live, so you know where your data goes and how it is used.

How do we start?

With an AI readiness assessment or a single pilot agent for one process, built in our Co-Innovation Lab and measured with your users.

Not sure where to start?

Spend one day with us mapping a single process. You keep the map, whatever you decide next.