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Workforce Transformation

Take paper and email out of HR

Interview in a modern office

We take paper and email out of HR: digital workflows for requests and approvals, employee self-service and e-signatures, automated letters and documents, and INK apps for visas, permits and decrees.

Workflows

digital requests and approvals for every HR process

Self-service

employees and managers help themselves, with e-signatures

Documents

letters and certificates generated automatically

INK apps

ready-made apps for documents, visas, decrees and rosters

Every HR form printed, signed, scanned and emailed is time taken away from people. Most of it can run on its own.

What we digitise

Choose an area to see the problems we solve, what we deliver and the solutions we use.

Requests and approvals

The problem

  • HR requests by email and paper forms
  • Approvals stuck in inboxes
  • No view of where a request is

What we deliver

  • Digital forms for HR requests
  • Approval workflows with rules and deadlines
  • Status visible to employees and managers
  • Reminders and escalations
  • SAP SuccessFactors
  • SAP Build Process Automation
  • SAP Task Center

The result: Requests approved faster, with nothing lost.

Self-service

The problem

  • HR answering the same questions every day
  • Employees calling HR for simple changes
  • Managers without team information

What we deliver

  • Employee self-service for personal data, leave and payslips
  • Manager self-service for team actions
  • HR knowledge base and AI assistant
  • Mobile access
  • SAP SuccessFactors
  • SAP Build Work Zone
  • SAP Joule

The result: Employees help themselves, and HR focuses on people.

Letters and documents

The problem

  • Salary certificates and letters typed by hand
  • Documents that can be forged
  • Long waits for simple letters

What we deliver

  • Letters and certificates generated automatically from HR data
  • QR codes so anyone can verify a document
  • E-signatures
  • Templates in the languages you need
  • INK Document Generation & QR Verification
  • E-signature

The result: Manual document requests eliminated.

Visas, permits and decrees

The problem

  • Visa and permit expiries tracked in spreadsheets
  • Fines for late renewals
  • Decrees and approvals managed on paper

What we deliver

  • Visa and permit lifecycle tracking with renewal alerts
  • Decree and compliance management
  • Expiry dashboards for HR and managers
  • Integration with SuccessFactors employee data
  • INK Visa & Permit Lifecycle Tracking
  • INK Decree & Compliance Management

The result: No missed renewal, and a full record for every employee.

Automation and AI

The problem

  • HR data copied between systems
  • Onboarding tasks chased by email
  • Reports built by hand every month

What we deliver

  • Bots for repetitive HR data tasks
  • Onboarding and offboarding task automation
  • AI assistants for HR questions
  • Scheduled HR reports and dashboards
  • SAP Build Process Automation
  • SAP Joule
  • People Intelligence

The result: Routine HR work running on its own.

How we deliver

  1. Map

    List HR requests, forms and documents, and their volumes.

    You get: An HR process inventory

  2. Prioritise

    Pick the processes with the most effort and errors.

    You get: A ranked list

  3. Digitise

    Workflows, self-service and documents.

    You get: Paper-free processes

  4. Automate

    Bots and AI for routine tasks.

    You get: Work running on its own

  5. Adopt

    Training, guidance and usage tracking.

    You get: People using the new way

INK apps for HR, on the SAP Store

Before and after

HR today

  • Paper forms and email approvals
  • Letters typed by hand
  • Expiries in spreadsheets
  • The same questions every day

HR with INK and SAP

  • Digital workflows with status tracking
  • Documents generated and QR-verified
  • Renewal alerts before anything expires
  • Self-service and AI answers

Related: SAP SuccessFactors & HCM · Automation & Low-Code talent · Digital Adoption (SAP WalkMe)

Take paper out of HR

Tell us which HR forms, letters and approvals take the most time. We’ll show you what can be digitised first.

Frequently asked questions

Which HR processes can be digitised?

Most of them: requests and approvals, letters and certificates, personal data changes, onboarding and offboarding tasks, and visa and permit tracking.

Can documents be verified?

Yes. Letters and certificates carry a QR code, so banks, embassies or other employers can check that a document is genuine. Templates can be set up in the languages you need.

Do we need SuccessFactors?

SuccessFactors gives the best foundation, but our apps and workflows can also work with other HR systems through integration.

Where do we start?

With the HR processes that take the most time or cause the most errors. We list them with you and digitise those first.

Not sure where to start?

Spend one day with us mapping a single process. You keep the map, whatever you decide next.