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About Us

A proven method, on-site and offshore

Colleagues analysing graphs on a whiteboard

We deliver on SAP Activate, SAP’s own implementation method, with INK’s quality gates added at each phase. The people who need to be close to you are close to you, and development, testing and support run from our global delivery centres in India.

SAP Activate

SAP's own method, with INK quality gates at every phase

210+ projects

delivered for 110+ clients

5 countries

on-site, regional and global delivery

ISO 9001 & 27001

certified quality and information security

A proven method keeps your project predictable. Quality gates make sure nothing moves on until it is right.

SAP Activate, with an INK quality gate at every phase

We deliver on SAP Activate, with an INK quality gate at the end of every phase.
We deliver on SAP Activate, with an INK quality gate at the end of every phase.

What happens in each phase

Choose a phase to see what happens, what we need from you and what our quality gate checks before we move on.

Discover

We build the value case with you and, where it helps, explore a trial SAP system before you commit.

What we need from you

  • Business goals and priorities
  • Access to the people who own the processes

INK quality gate

  • Value case agreed
  • Scope options clear

You get: A value case and a recommended scope

Prepare

Scope, plan, team and governance are agreed, and the project kicks off.

What we need from you

  • A project sponsor and process owners
  • Decision makers named for each area

INK quality gate

  • Scope and plan signed off
  • Team, roles and governance in place

You get: A signed project plan and a kick-off

Explore

Fit-to-standard workshops on a live SAP system decide how each process will run, and the design is signed off.

What we need from you

  • Key users in the workshops
  • Decisions on every gap

INK quality gate

  • Every gap has a decision and an owner
  • Process design signed off

You get: A signed-off process design

Realize

Configuration and extensions are built in short sprints, with a demo at the end of each one.

What we need from you

  • Feedback at every sprint demo
  • Data for migration

INK quality gate

  • Each sprint demo accepted
  • Extensions built clean core, on SAP BTP

You get: A configured, tested system

Deploy

Data migration, testing with Tosca, training and cutover.

What we need from you

  • User acceptance testing
  • Go-live decision

INK quality gate

  • Test results and migrated data checked
  • Users trained
  • Cutover go/no-go agreed

You get: A system live in production

Run

Hypercare after go-live, then managed support and improvement with iCare AMS.

What we need from you

  • Feedback from users
  • Priorities for improvement

INK quality gate

  • Hypercare issues closed
  • Support handed over to iCare AMS

You get: Stable operations and a roadmap for improvement

Global delivery: the right work in the right place

The people who need to be close to you are close to you. Development, testing and support run from our global delivery centres, for speed and cost.

On-site / your time zone

Project lead and functional advisors

With you, or working in your time zone

  • Workshops
  • Design decisions
  • Change and training

Regional

Regional teams close to you

Dubai · Riyadh · Cairo · Houston

  • Local language and rules
  • Account leadership
  • Local tax and compliance

Global delivery

India Global Delivery Services

Jaipur · Bengaluru · Noida · Hyderabad

  • Development
  • Testing
  • 24×7 support

See our offices and offshore delivery centre model.

Governance you can see

  1. Every weekStatus reportProgress, risks, issues and decisions needed.
  2. Every monthSteering committeeYour sponsors and ours review progress, budget and risks.
  3. Every phaseQuality gate sign-offNothing moves to the next phase without your sign-off.

Methods and tools we use

  • SAP Activate
  • Fit-to-standard workshops
  • Agile sprints
  • Clean core on SAP BTP
  • Test automation with Tosca
  • ITIL service management
  • ISO 9001 quality
  • ISO 27001 security

Before and after

Projects without a method

  • Scope changes found late
  • Design decisions left open
  • Testing squeezed at the end
  • Support unclear after go-live

Projects delivered by INK

  • Scope and plan signed off up front
  • Every gap decided in Explore
  • Testing in every sprint, automated with Tosca
  • Hypercare, then iCare AMS

Plan your project with us

Tell us what you want to achieve. We’ll show you how we would run it, phase by phase.

Frequently asked questions

Which implementation method do you use?

SAP Activate, SAP's own method, with an INK quality gate at the end of every phase. Nothing moves to the next phase without your sign-off.

Where is the work done?

Your project lead and functional advisors work on-site or in your time zone. Development, testing and support run from our India Global Delivery Services in Jaipur, Bengaluru, Noida and Hyderabad.

How will we know how the project is going?

A weekly status report, a monthly steering committee and a quality gate sign-off at every phase.

Not sure where to start?

Spend one day with us mapping a single process. You keep the map, whatever you decide next.