We get your users ready for day one: role-based training and job aids, train-the-trainer for your key users, e-learning for new joiners, and readiness checks before go-live.
Role-based
training and job aids for each job, not each module
Train-the-trainer
your key users become your trainers
E-learning
for new joiners, long after go-live
Ready on day one
readiness checked before cutover
People don’t need to learn SAP. They need to learn how to do their job in SAP. Training built around real roles is remembered and used.
What we deliver
Choose an area to see the problems we solve, what we deliver and the tools we use.
Role-based training
The problem
- Generic training that covers everything and nothing
- Users trained on screens they will never use
- Training too far from go-live to be remembered
What we deliver
- A training needs analysis by role
- Courses built around each role’s real tasks
- Hands-on practice in a training system with realistic data
- Training timed close to go-live
- SAP training system
- SAP Enable Now
The result: People who know how to do their job in the new system.
Job aids and guides
The problem
- Manuals nobody opens
- Questions on rarely used processes
- Outdated guides after every release
What we deliver
- Short quick-reference guides by task
- Simulations and how-to videos
- In-app help with SAP WalkMe
- Content updated with each release
- SAP Enable Now
- SAP WalkMe
The result: Help available at the moment people need it.
Train-the-trainer
The problem
- Every training depends on outside consultants
- Knowledge leaving with the project team
- New sites and joiners trained inconsistently
What we deliver
- Key users trained as internal trainers
- Trainer guides, exercises and data
- Coaching during the first sessions
- A trainer network for future roll-outs
- Trainer toolkits
- SAP Enable Now
The result: Your own people able to train others, for years.
E-learning and onboarding
The problem
- New joiners learning by asking colleagues
- No way to train people across many sites
- No record of who completed which training
What we deliver
- E-learning courses for new joiners
- Learning paths by role
- Courses published in your learning system
- Completion tracking and reporting
- SuccessFactors Learning
- SAP Enable Now
- Articulate
The result: Consistent training for every new joiner, wherever they are.
Readiness and support
The problem
- No proof people are ready before go-live
- Users overwhelmed in the first week
- Questions with nobody to answer them
What we deliver
- Readiness checks and assessments before cutover
- Floor support and help points at go-live
- Refresher sessions where people struggle
- Feedback fed into the next release
- Readiness surveys
- SAP WalkMe analytics
The result: A confident first week, not a crowded help desk.
How we deliver
Analyse
Training needs by role and process.
You get: A training plan
Design
Courses, job aids and e-learning.
You get: Approved materials
Prepare
Training system, data and trainers.
You get: Ready to train
Deliver
Classroom, virtual and e-learning.
You get: Trained users
Sustain
Updates, refreshers and new-joiner learning.
You get: Skills that last
Before and after
Training today
- One long session for everyone
- Manuals nobody opens
- Depends on outside consultants
- New joiners learn by asking around
Training with INK
- Short, role-based courses
- Job aids and in-app help
- Your own trainers, trained by us
- E-learning paths for every new joiner
Related: Organisational Change Management · Digital Adoption (SAP WalkMe) · Hire trainers
Get your users ready for day one
Tell us how many people, roles and sites need training. We’ll show you a training plan that fits.
Frequently asked questions
What is role-based training?
Training built around the tasks each role actually does in SAP, instead of covering every screen in a module.
Why train our own trainers?
Your key users know your business and stay after the project. Training them as trainers keeps knowledge in-house for future roll-outs and new joiners.
Can training be delivered remotely?
Yes. We deliver classroom, virtual and e-learning training, and mix them to fit your sites and shifts.
Which tools do you use?
SAP Enable Now for simulations and guides, SuccessFactors Learning or your learning system for e-learning, and SAP WalkMe for in-app help.