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Process Reengineering & Advisory

Redesign how work flows before you automate it

Flowchart drawn on a whiteboard

We map each process from start to finish, measure where time and money are lost, and design a simpler version with your team. The result: fewer handovers and approvals, and a process SAP can run as standard.

Process first

redesign the work before you automate it

End to end

from the first request to the final payment

Measured

KPIs agreed up front: cycle time, cost and approval steps

Co-designed

your people and ours, on SAP best practice

Automating a broken process just makes the mistakes happen faster. We fix the process first, with the people who run it, then let SAP run it as standard.

Our co-innovation method

Four steps, repeated with every SAP release: discover, co-design, build and scale.

Our co-innovation method: four steps, repeated with every SAP release.
Our co-innovation method: four steps, repeated with every SAP release.

Which process slows you down?

Choose an end-to-end process to see where time and money are typically lost, and how we redesign it.

Order to cash

The problem

  • Orders re-keyed from email and spreadsheets
  • Credit checks and approvals holding orders
  • Invoices disputed and paid late

What we deliver

  • One order channel with validation at entry
  • Credit rules applied automatically, exceptions only to people
  • Invoices right first time, with fewer disputes
  • Collections prioritised by risk and value
  • SAP best practices
  • SAP Signavio
  • S/4HANA and SAP Cloud ERP

The result: Orders shipped and cash collected faster, with fewer handovers.

Procure to pay

The problem

  • Purchases made outside contracts
  • Long approval chains
  • Invoices matched by hand

What we deliver

  • Guided buying from agreed catalogues and contracts
  • Approval rules based on value and risk
  • Automated invoice matching with exceptions to people
  • Supplier self-service for orders and payments
  • SAP best practices
  • SAP Ariba
  • SAP Signavio

The result: More spend on contract and suppliers paid on time.

Record to report

The problem

  • A close that takes too many days
  • Manual journals and reconciliations
  • Consolidation in spreadsheets

What we deliver

  • A redesigned close calendar with clear owners
  • Automated accruals, journals and reconciliations
  • Consolidation in SAP Group Reporting
  • Close progress visible in one cockpit
  • SAP best practices
  • SAP Group Reporting
  • Advanced Financial Closing

The result: A shorter, predictable close the CFO can see.

Plan to produce

The problem

  • Plans changed by phone and whiteboard
  • Materials missing when the line is ready
  • Quality checks on paper

What we deliver

  • One planning cycle from forecast to production
  • Capacity-aware schedules
  • Quality checks built into production steps
  • Shop-floor confirmations in real time
  • SAP best practices
  • SAP IBP
  • SAP Digital Manufacturing

The result: Realistic plans and fewer surprises on the shop floor.

Hire to retire

The problem

  • Hiring and onboarding run by email
  • HR data re-entered in several systems
  • Managers waiting for simple answers

What we deliver

  • One hire-to-onboard flow from offer to day one
  • Employee data entered once
  • Manager and employee self-service
  • Payroll inputs checked before each run
  • SAP best practices
  • SAP SuccessFactors
  • SmartRecruiters

The result: Faster hiring, cleaner HR data and fewer HR tickets.

How we redesign a process

  1. Discover

    Workshops and system data show how the process runs today.

    You get: A current-state map

  2. Measure

    Baseline the KPIs and find where time and money are lost.

    You get: A clear baseline

  3. Co-design

    Design the new process with your people on SAP best practice.

    You get: A future-state design

  4. Implement

    Configure SAP, change policies and train people.

    You get: The new process live

  5. Sustain

    Track the KPIs and improve with every release.

    You get: Results that last

What you get

Current-state maps

How each process really runs today, including the workarounds.

Future-state design

A simpler process, aligned to SAP best practice.

KPIs and targets

Cycle time, cost per order, approval steps and more, agreed up front.

Change plan

What changes for people, policies and systems, and in what order.

Controls built in

Approvals, segregation of duties and audit designed into the process.

Business case

The value of the change, so leadership can decide with confidence.

Related: Process Discovery & Mining (SAP Signavio) · Fit-to-Standard & Best Practices · Our Co-Innovation Approach · Hire process consultants

Start with one process

Spend one day with us mapping a single process. You keep the map, whatever you decide next.

Frequently asked questions

Why redesign processes before implementing SAP?

Because automating a broken process only makes the mistakes faster. A simpler process also fits SAP best practice better, which means less customisation and smoother upgrades.

How do you find where time is lost?

Through workshops with the people who run the process, and process mining with SAP Signavio on real system data.

Which processes do you redesign?

End-to-end processes such as order to cash, procure to pay, record to report, plan to produce and hire to retire.

How do we start?

With a one-day Process Discovery Workshop on a single process. You keep the map, whatever you decide next.

Not sure where to start?

Spend one day with us mapping a single process. You keep the map, whatever you decide next.