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Workforce Transformation

UKG workforce management, with our partner WikiWorks

Two smiling store staff in aprons

INK and WikiWorks are UKG certified partners, delivering UKG workforce management together: consulting, implementation, migration, integration and AMS.

12+ years

of UKG expertise, through our partner WikiWorks

36,000+

employees migrated

9 countries

delivered, with 24×7 global WFM support

100%

pay continuity at go-live

When thousands of people clock in across plants and sites, every shift, overtime and union rule has to be right. Workforce management is where pay accuracy is won or lost.

What we deliver on UKG

Choose an area to see the problems we solve, what we deliver and the UKG modules we use.

Timekeeping and pay rules

The problem

  • Overtime and allowances calculated by hand
  • Pay leakage from wrong or missing punches
  • Different rules in every plant

What we deliver

  • UKG Pro WFM timekeeping
  • Pay rules for overtime, shifts, premiums and unions
  • Clock and biometric device integration
  • Clean time data into payroll
  • UKG Pro WFM timekeeping
  • Clock integration

The result: Accurate pay, with no leakage.

Absence and accruals

The problem

  • Leave balances tracked in spreadsheets
  • Local leave laws applied inconsistently
  • Managers approving without visibility

What we deliver

  • Absence and accrual rules by country and policy
  • Employee and manager self-service
  • Approval workflows
  • Multi-country compliance
  • UKG Pro WFM absence and accruals

The result: Fair, compliant leave, visible to everyone.

Advanced scheduling

The problem

  • Rosters built in spreadsheets
  • Too many or too few people on shift
  • Rules and skills ignored in schedules

What we deliver

  • Demand-based scheduling
  • Skills, certifications and rules applied automatically
  • Shift swaps and open shifts
  • Labour cost visible while scheduling
  • UKG Pro WFM advanced scheduling

The result: The right people on every shift, at the right cost.

WFC to UKG Pro WFM migration

The problem

  • Workforce Central reaching end of life
  • Fear of pay errors during migration
  • Years of rules nobody fully understands

What we deliver

  • Rule analysis and redesign
  • Migration to UKG Pro WFM
  • Parallel pay testing
  • Cutover with pay continuity
  • UKG Workforce Central
  • UKG Pro WFM

The result: A modern platform, with every employee paid correctly from day one.

Contract workforce

The problem

  • Contractors’ hours tracked outside the system
  • Vendor invoices checked by hand
  • No view of total labour cost

What we deliver

  • Contract workforce time and attendance
  • Vendor and rate management
  • Hours reconciled with vendor invoices
  • One view of employee and contractor labour
  • UKG Pro WFM
  • INK Contingent Workforce Ecosystem

The result: Contractor time and cost fully under control.

Analytics, integration and support

The problem

  • UKG data disconnected from SAP and payroll
  • Reports built by hand
  • Support only in office hours

What we deliver

  • Dataview and WFM analytics
  • Enterprise integrations with SAP, SuccessFactors and payroll
  • Multi-country compliance reporting
  • 24×7 global WFM support (AMS)
  • UKG Dataview
  • Integration Hub
  • SAP SuccessFactors

The result: One connected workforce picture, supported around the clock.

How we deliver

  1. Consult

    Rules, sites, countries and pay impacts.

    You get: A WFM blueprint

  2. Design

    One global template with local rules.

    You get: A signed-off design

  3. Implement

    Configure UKG and integrate with SAP and payroll.

    You get: A tested solution

  4. Prove

    Parallel pay testing before go-live.

    You get: 100% pay continuity

  5. Support

    24×7 global WFM support.

    You get: Stable operations

Recent engagements

IndustryEngagementResult
Manufacturing7-plant WFM standardisation, India100% compliance, zero pay leakage, 7 plants unified
Live eventsWFC to UKG Pro WFM migration, USA36,000+ workforce, 100% pay continuity
Global manufacturingMulti-country migration (DE, TN, JM, PHL)1 global template, 24×7 production coverage
HealthcareWFC implementation and supportComplex union rules and multi-shift compliance

Related: Payroll & Time · Partners & Alliances · Hire UKG consultants

Get every shift and payslip right

Tell us about your sites, shifts and current time system. We’ll show you how UKG and our team can help.

Frequently asked questions

Who delivers UKG projects?

INK and WikiWorks together, as UKG certified partners with 12+ years of UKG delivery.

Can you migrate from Workforce Central to UKG Pro WFM?

Yes. Our largest migration moved 36,000+ employees with 100% pay continuity.

Can UKG connect to SAP?

Yes. We integrate UKG with SAP, SuccessFactors and payroll, so time data flows straight into pay.

Do you provide support after go-live?

Yes. We provide 24×7 global workforce management support.

Not sure where to start?

Spend one day with us mapping a single process. You keep the map, whatever you decide next.