Hospitals and pharma companies run under strict compliance rules and tight margins. We bring SAP, OpenText and UKG together, so invoices, regulated documents, batches and staff rosters are handled in controlled, auditable processes.
Lab to patient
pharma plants, warehouses and hospitals on SAP
Faster AP
75–85% less invoice processing time at Wockhardt, with Avaali
GxP documents
SOPs and quality records controlled in OpenText
One partner
SAP, OpenText, UKG and INK apps under one team
Your operations, supplier to patient
Choose any point in the operation to see the problems we solve, the SAP solutions we use and the INK services behind them. Add the ones that matter to your plan.
Suppliers
The problem
- Supplier details checked by email and spreadsheet
- Drug and device contracts hard to track
What we deliver
- Supplier onboarding through a supplier portal
- Vendor master validation and compliance screening
- Drug and device sourcing and contract management
- Velocious (with Avaali)
- SAP Ariba
- SAP Master Data Governance
INK services: OpenText & Velocious · Procurement & Spend
Make
The problem
- Batch records completed on paper
- Production and stock data in separate systems
What we deliver
- Process orders for batch production
- Batch records linked to materials and equipment
- Equipment maintenance plans
- S/4HANA Production Planning for process industries
- Batch management
- S/4HANA Plant Maintenance
INK services: Manufacturing & Asset Management
Quality & release
The problem
- Batch release waits on paper sign-offs
- Deviations tracked outside the system
What we deliver
- Inspection plans and lab results linked to each batch
- Batch release with approvals in SAP
- Deviations and corrective actions
- S/4HANA Quality Management
- Batch management
INK services: Manufacturing & Asset Management
GxP documents
The problem
- SOPs and quality records stored in shared folders
- Audit evidence hard to find
What we deliver
- GxP-compliant document control and archiving
- SOPs, clinical documents and quality records linked to SAP
- Version control and audit trail
- OpenText ECM
- S/4HANA
INK services: OpenText & Velocious
Store & distribute
The problem
- Batch and expiry dates not visible in the warehouse
- Hard to see which customers received a batch
What we deliver
- Warehouse management with batch and expiry control
- Batch traceability to each customer delivery
- SAP EWM
- S/4HANA Sales and Distribution
INK services: Supply Chain Planning & Logistics
Invoices & pay
The problem
- Invoice backlogs and late-payment charges
- Invoices keyed in and matched by hand
What we deliver
- Touchless AP with OCR and 3-way matching
- Exceptions routed to the right approver
- Invoices and approvals visible in SAP
Wockhardt: 75–85% reduction in invoice processing time, delivered with Avaali
- OpenText VIM
- S/4HANA Finance
INK services: OpenText & Velocious
Staff & shifts
The problem
- Rosters built by hand around union rules
- Overtime and shift rules hard to apply
What we deliver
- Timekeeping and scheduling with multi-shift and union-rule compliance
- Shift rostering on SAP BTP
- Visa and permit tracking for international staff
With our partner WikiWorks: UKG Workforce Central implemented for a healthcare client with complex union rules and multi-shift compliance
- UKG Pro Workforce Management
- INK Shift Rostering app
- INK Visa & Permit app
INK services: UKG Workforce Management · Shift Rostering app · Visa & Permit app
Access & audit
The problem
- Access reviews done by hand before each audit
- Segregation-of-duties conflicts found too late
What we deliver
- Segregation of duties and access control in SAP
- Controls monitoring and audit readiness
- SAP GRC Access Control
- SAP Process Control
INK services: Governance, Risk & Access Control
Results our clients measure
Pharma · Wockhardt OpenText VIM and SAP AP automation 75–85% reduction in invoice processing time Delivered with our partner Avaali Read more →Services for Healthcare & Pharma
OpenText & Velocious (with Avaali)
Touchless AP, GxP document control and supplier onboarding.
Learn more →Procurement & Spend
Drug and device sourcing and contract management.
Learn more →UKG Workforce Management
Multi-shift and union-rule compliance for clinical staff.
Learn more →Governance, Risk & Access Control
Segregation of duties and audit readiness.
Learn more →Manufacturing & Asset Management
Batch release and quality for pharma plants.
Learn more →INK apps for Healthcare & Pharma
Shift Rostering & Workforce Optimization
40% less planning effort
See the app →Visa & Permit Lifecycle Tracking
30–50% shorter permit cycle time
See the app →Also available for every industry: GROW with SAP · RISE with SAP · ECC to S/4HANA migration · Finance · SuccessFactors & HCM · Payroll · Health Check 360° · iCare AMS · Change & Adoption · Local tax & e-invoicing · Talent Solutions
Before and after
Healthcare and pharma today
- Invoices keyed in and matched by hand
- SOPs and quality records in shared folders
- Batch release waits on paper sign-offs
- Rosters built by hand around union rules
Healthcare and pharma with INK and SAP
- Touchless AP with OCR and 3-way matching
- GxP-compliant document control in OpenText
- Batch release with approvals in SAP
- Shifts and union rules applied with UKG
Talk to an expert about healthcare and pharma
Tell us where invoices, documents or rosters slow you down today. We’ll show where SAP, OpenText and UKG help first.
Frequently asked questions
How do you automate accounts payable?
With OpenText VIM on SAP, delivered with our partner Avaali: OCR, 3-way matching and exception routing. At Wockhardt this reduced invoice processing time by 75–85%.
Can you manage GxP documents?
Yes. We set up GxP-compliant document control and archiving in OpenText for SOPs, clinical documents and quality records, linked to SAP.
Do you implement clinical or patient record systems?
No. We work on the business side of healthcare: finance, procurement, documents, HR and workforce management. We connect SAP to your other systems where needed.
Can you handle complex rosters and union rules?
Yes. With our partner WikiWorks, we implemented UKG Workforce Central for a healthcare client with complex union rules and multi-shift compliance, and we offer our Shift Rostering app on SAP BTP.