An Offshore Delivery Centre (ODC) is your own dedicated team in India, run by INK. The people work only on your systems, to your priorities and standards, from INK’s delivery centres, under INK’s ISO 27001 certified information security. INK handles hiring, facilities, HR, security and governance, so you get the benefit of a captive team without having to set up a company abroad.
4 centres
Jaipur, Bengaluru, Noida and Hyderabad
ISO 27001
certified information security
24×7
delivery and support available
350+
professionals to draw on
Is an Offshore Delivery Centre right for you?
A good fit when
- You need a long-term team for development, support or testing
- You want people dedicated to you, who build deep knowledge of your systems
- You want to lower the cost of a growing team
- You don’t want the cost and risk of setting up your own company offshore
Who does what
You direct
- Priorities, backlog and roadmap
- Your standards, tools and ways of working
- Approval of who joins the team
INK runs
- Hiring, screening and onboarding the team
- Office space, equipment and secure network
- HR, payroll, retention and career growth
- Delivery management and governance reporting
- Knowledge retention and backups when people move on
What’s included
A dedicated team
People who work only on your systems and stay with you, so knowledge builds up over time.
Secure set-up
Under INK’s ISO 27001 certified information security, with access controls and network set-up agreed with your security team.
Governance
Regular delivery reviews, KPIs and a named delivery manager.
Scale up or down
Grow the team as your needs grow, with notice agreed in your contract.
Transparent cost
A clear monthly cost for the team, with no surprises. confirm terms
Option to transfer
An option to take over the team as your own captive centre later, if you wish. confirm terms
How we set up your ODC
Design
We agree the team size, skills, location, working hours and KPIs with you.
Set up
Workspace, equipment, secure network and access to your systems.
Staff
We hire and screen the team. You approve every member.
Transition
Knowledge transfer from your current team or supplier, step by step.
Run and grow
Steady delivery with regular reviews, and the team grows with your needs.
Best practice: building an offshore team that lasts
Start with a clear charter
Agree the team’s purpose, scope, KPIs and how success will be measured.
Treat them as one team
Include the ODC in your meetings, tools and team rituals, not just in tickets.
Plan the overlap hours
Agree the working hours that overlap with yours for calls and hand-offs.
Transfer knowledge in steps
Shadow, then reverse-shadow, then hand over. Never all at once.
Invest in retention
Career paths, training and recognition keep good people, and their knowledge, with you.
Review governance regularly
Monthly delivery reviews and a quarterly look at scope, cost and team shape.
Compare our hiring models
| Model | Who directs the work | How you pay | Best for |
|---|---|---|---|
| Staff augmentation | You | Time and materials | Adding capacity or skills to your team |
| Contract-to-hire | You | Contract, then permanent | Trying before you hire |
| Contract-to-contract | You (or your client) | Subcontract | System integrators staffing client projects |
| Project or fixed bid | INK | Fixed price | A defined scope and outcome |
| Offshore Delivery Centre | INK, with your direction | Monthly team cost | A long-term dedicated team in India |
Plan your offshore team
Tell us the skills, team size and work you have in mind. We’ll propose a team design and a set-up plan.
Frequently asked questions
What is an Offshore Delivery Centre?
A team of INK people who work only for you, from INK's delivery centres in India. You direct the work; INK hires, houses, manages and governs the team.
Where are the delivery centres?
In Jaipur, Bengaluru, Noida and Hyderabad. Our centres are ISO 27001 certified.
Do we choose the team members?
Yes. We screen candidates and you approve every member of the team.
Can the team work in our time zone?
Yes. We agree working hours with you, including overlap hours and 24×7 cover where you need it.
Can we take over the team later?
We can discuss an option to transfer the team to you as your own captive centre, under terms agreed in your contract.